We will miss Lauri’s energy and passion.
For right now please address all emails to renewals@eonesolutions.com rather than directly to Lauri’s personal email account. The phone numbers remain unchanged
888-319-3663 (press 4 for renewals). Our team of Danielle, Alicia and Naomi will be ready to answer all your questions and queries on renewals. You will receive the same fast response times and great service you have been used to.When one journey stops, new opportunities always emerge. So at eOne we are taking the opportunity to change the way we handle this role of AEP collecting. We will announce more details over the coming weeks – but this role is going to become more of a partner advocate role split across more eOne team members. These advocates will be working with you on both AEP payments, but also on a whole range of other topics like access to support, training needs, marketing activity, etc. This is going to be an exciting change in the way eOne does business that I am very sure will bring many benefits to our resellers.
More details to come as we roll out these changes.
